Terms and Conditions

Effective Date: August 21, 2026

Welcome to Seltra Sellers (accessible at www.sara99.com). These Terms and Conditions govern your use of our website and the purchase of our natural cosmetic products for face, body, and hair care. By accessing our platform or placing an order, you agree to be bound by these terms.

1. General Overview
This website is operated by Seltra Sellers (“we”, “us”, “our”).

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website following changes constitutes acceptance of the new terms.

2. Product Information & Usage Disclaimer
Natural Extracts: Our products feature combinations of botanical and herbal extracts. Due to natural ingredient variations, minor differences in color, scent, or texture may occur between batches.

Patch Test Recommended: While our products are formulated to protect, heal, and enhance, natural ingredients can still cause individual allergic reactions. We strongly advise performing a patch test prior to full application.

Medical Disclaimer: Products sold on www.sara99.com are cosmetic in nature and are not intended to diagnose, treat, cure, or prevent any medical or dermatological condition. Always consult a healthcare professional for specific medical concerns.

3. Orders & Pricing
Pricing: All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.

Order Acceptance: We reserve the right to refuse or cancel any order for reasons including inventory shortages, errors in product or pricing information, or suspected fraudulent activity.

Payment: Orders must be paid in full via our secure third-party payment gateways before dispatch.

4. Shipping & Delivery
Orders are shipped to addresses within India via our logistics partners.

Estimated delivery timelines will be provided at checkout; however, delivery times are estimates and subject to unforeseen logistical delays.

5. Returns, Refunds, and Replacements
Due to the personal care nature of cosmetics, returns are accepted primarily for items that arrive damaged, defective, or incorrect.

Customers must notify support within 48 hours of delivery with proof (unboxing video or photographs) to initiate a return or replacement.

6. Intellectual Property
All content on www.sara99.com—including logos, product descriptions, images, graphics, and text—is the exclusive property of Seltra Sellers and protected under Indian copyright and trademark laws. Unauthorized reproduction or commercial use is strictly prohibited.

7. Limitation of Liability
Seltra Sellers shall not be liable for any indirect, incidental, or consequential damages resulting from the misuse or improper application of our products, or from temporary website unavailability.

8. Governing Law & Jurisdiction
These terms are governed by and construed in accordance with the laws of India. Any disputes arising out of these terms or your use of the website shall be subject to the exclusive jurisdiction of the courts in India.

9. Contact Details
For questions or concerns regarding these Terms and Conditions, please contact us:

Company Name: Seltra Sellers

Website: www.sara99.com

Email: support@sara99.com

Address:

SELTRA SELLERRS